Business By Design

Ep 190: Thin margins and empty pipelines are design problems

Stuart Wemyss & Mena Abraham Episode 78

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 21:57

Send us Fan Mail

A thin margin and an empty pipeline both feel like effort problems, so owners respond with more hours. It rarely works. In this episode, Stuart and Mena reframe both as outputs of how a business is designed its pricing, positioning, and channels- not how hard anyone is trying. Working harder on a broken design just scales the problem and burns the founder out.

Mena starts with margin, and the distinction most owners never consciously made: are you a price maker or a price taker? In a price-taker industry like mortgage broking, the market sets the ceiling and effort can't move it. She lays out the three layers that shape margin: industry, business model, execution—so you can locate your own constraint.

Stuart then reframes reach as an asset you engineer, not marketing you bolt on, introducing the "trust path": why low-risk, frequent purchases convert fast while high-risk, infrequent ones need a long runway of proof. Mena names the two ways reach breaks: expensive reach that drains cash, and fragile reach where one channel carries too much, plus a simple stress test to expose it.

The takeaway: redesign the system rather than push through it.

If this episode resonated with you, please leave a rating on your favourite podcast platform. It helps us reach more incredible listeners like you. Thank you for being a part of the journey!

Click here to subscribe to our weekly email.

SPECIAL OFFER: Buy a one of Stuart's books for ONLY $20 including delivery. Use the discount code blog here.

Work with Mena & Stuart's team: At ProSolution Private Clients we encourage clients to adopt a holistic and evidence-based approach when making financial decisions. Visit our website.

Follow us: Stuart: Twitter/X and LinkedIn.  Mena: LinkedIn

IMPORTANT: This podcast provides general information about finance, taxes, and credit. This means that the content does not consider your specific objectives, financial situation, or needs. It is crucial for you to assess whether the information is suitable for your circumstances before taking any actions based on it. If you find yourself uncertain about the relevance or your specific needs, it is advisable to seek advice from a licensed and trustworthy professional.

Podcasts we love

Check out these other fine podcasts recommended by us, not an algorithm.

Investopoly Artwork

Investopoly

Stuart Wemyss & Campbell Wallace